Cookie Policy

This Cookie Policy explains how Segment8 ('we', 'our', or 'us') uses cookies and similar technologies when you visit our website or use the Segment8 platform. It should be read alongside our Privacy Policy.

Cookies and similar technologies help us operate the service, remember choices, understand how the service is used, and protect accounts and infrastructure. Where consent is required, non-essential technologies are used in accordance with the choice you make through our consent controls.

Cookies are small text files placed on your browser or device. They may be temporary and expire when you close your browser, or persistent and remain until their stated expiry date or until you remove them.

We may also use browser storage and related technologies that perform similar functions. References to cookies in this policy include these technologies where appropriate.

Strictly necessary technologies support functions required to provide the website and platform. They cannot be switched off through our consent controls because the service may not work correctly without them.

• Maintain authentication and secure account sessions.
• Route traffic and protect the service from abuse or security threats.
• Remember privacy and consent choices.
• Provide requested platform features and preserve essential service state.

Preference technologies remember choices you make so that the service can present the experience you selected. These choices may include interface, display, or workspace preferences.

Removing these technologies may reset saved choices. You can still use the service, but you may need to set those preferences again.

Analytics technologies help us understand how visitors and customers use Segment8. They may record information such as pages viewed, features used, approximate device and browser information, referral source, and interaction timing.

We use this information to identify errors, measure service performance, and understand which parts of the product need improvement. We do not use analytics technologies to sell personal information or for cross-context behavioural advertising.

Some technologies are provided by service providers that support hosting, security, authentication, analytics, billing, and other platform operations. Those providers may process information collected through their technologies on our behalf and under their own service terms.

Our current providers are listed on the Subprocessors page. Primary application data is hosted in Frankfurt, Germany.

The duration of a cookie or similar technology depends on its purpose. Session technologies expire when the browser session ends. Persistent technologies remain for the period needed to remember a choice, maintain security, or provide analytics, unless you remove them sooner.

We review the technologies used by the service and aim to retain device information only for as long as it serves the stated purpose.

You can accept or reject non-essential technologies through the consent controls shown on the website. You can also remove stored information through your browser settings.

Most browsers let you view, block, or delete cookies and site data. Blocking strictly necessary technologies may prevent authentication or other parts of Segment8 from working correctly. Your browser provider's help pages explain the controls available for your device.

We may update this Cookie Policy when our use of technology changes or when legal requirements change. The effective date at the top of this page shows when this version took effect. Material changes will be communicated where required.

Questions about this Cookie Policy or our use of cookies and similar technologies can be sent to [email protected] or by post to Segment8 Ltd., 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE.